FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
FAQ at Clutch
Below are some common questions about the Clutch brand.
What's the difference between Clutch and Clutch Media?
Clutch embodies a versatile lifestyle brand that goes beyond motocross, featuring an assortment of clothing and lifestyle products.
Clutch Media is our media production arm, specializing in creating engaging content, including YouTube videos, social media platforms, and much more.
While both share the Clutch brand, they serve different purposes within the motocross community, offering a comprehensive experience for riders and fans alike.
What events will Clutch will be at?
You can click the “EVENTS” link at the bottom of each page or click link here View Events
What services does Clutch Media offer?
Clutch Media provides a wide range of services, including:
- Instagram, FaceBook and TikTok Videos
- YouTube Videos
- Thumbnails
- Ad Videos
- Photography
- Social Media Management
- Logo design
- Merchandise Design and Assistance
- Business Advice + Guidance On How To Start Companies
- Content Creation For Influencers, Individuals, and Businesses
How does Clutch Media price projects?
Clutch Media prices projects based on several factors, including travel time and distance, project complexity and scope, required equipment and resources, and overall expenses and logistics. Each event may be priced differently depending on its specific requirements and circumstances. We aim to be affordable while delivering high-quality photo and video solutions to meet your needs. For detailed pricing information, please contact us directly support@clutchvip.com
How can I book Clutch Media?
You can reach us through our Contact page on the website. We welcome inquiries, collaboration proposals, and general questions from our audience. We respond quick!
Do you offer Internships or Job Opportunities?
Yes, we occasionally offer internships and job opportunities for individuals interested in the media industry. Reach us through our Contact page or email us at support@clutchvip.com
Does Clutch offer sponsorships or brand deals?
Yes! We currently have sponsorship/partnership opportunities OPEN! Reach out through our Sponsorship page. We will review and get back to you ASAP!
Orders
Below are some of are common questions about orders
How do I place an order?
You can place an order directly through our website. Simply browse our merchandise or photo galleries, add items to your cart, and proceed to checkout.
Can I earn giveaway entries with my order?
Yes! Every merchandise or photo purchase earns entries into our giveaways. The number of entries per item will be displayed on the product page.
How do I know if my order was successful?
Once your order is complete, you will receive a confirmation email with your order details. If you don’t see it in your inbox, check your spam folder or contact us for assistance.
What is your return/exchange policy?
We accept returns or exchanges for most items within 30 days of purchase, provided they are unused and in their original condition. Custom or digital items (e.g., photos) are non-refundable. For detailed instructions, visit our [Returns & Exchanges page].
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email. Use this number to track your package’s progress.
Do you ship internationally?
Yes, we ship internationally! Shipping rates and times vary by location and will be calculated at checkout.
Giveaways
Below are some common questions about our Giveaways.
How is the winner announced?
After the giveaway ends, all entries are sent to our sweepstakes company for a computer random drawing. It typically takes 5-7 business days to announce the Winners Name on our website and social media.
How do I know my entries are submitted?
After completing checkout, your entries are automatically submitted. You'll receive an email confirming your total entries and get access to log in to your account.
Are Clutch Giveaways legit?
Yes! This is our way of thanking you for supporting the brand. Unbeatable offer! High-Quality merchandise plus a chance to win big!
Every Clutch Giveaway is federally registered in the United States with the nation's leading licensed agency (Compliance Sweepstakes Services ) to administer each sweepstakes according to all laws and regulations. We are LEGALLY obligated to carry out the sweepstakes in full. We cannot change dates and must present the prize to the winner whom is neither family or in any way affiliated with Clutch LLC. You can participate with full confidence that you have an equal chance to take home the win!
